Driving Transformation in Public Services for a Digital, Efficient, and Resilient Future

In today’s world, people are communicating, organizing and demanding change faster than ever before. From the way people work to the services they use and the places in which they live, digital technologies are creating new patterns of citizen behavior. This brings new challenges and demands for all organizations – including the government. Only digital technologies have the reach and efficiency that is necessary for governments to succeed.

At Odigm, we help Public Sector institutions to adopt digital technology to create new ways of working, with the aim of achieving better outcomes for citizens and better experiences for government workers.
200%
Increase in Global Disruption

200% increase in global disruption since 2017

1 in 4
Central Government Workers

1 in 4 central government workers across OECD countries were aged 55 or over in 2020

36%
People surveyed

36% of people we surveyed in 10 countries say government agency processes and interactions are intuitive

Economy

Countries don’t need to choose between fostering economic growth and improving the lives of their citizens. Odigm enables them by designing economic growth strategies, transforming public finance practices, and improving government-wide effectiveness.

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Defense and Security

Defense and security institutions are under pressure to protect citizens from ever-expanding threats while grappling with technology updates, rising costs, and operational challenges. Odigm’s defense consulting team helps clients boost both their effectiveness and efficiency.

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Futuristic Cities

Cities account for about 80% of global GDP, making the future of cities a priority for governments and businesses. Ódigm seek to be partners with governments and businesses to ensure cities of the future are designed to thrive.

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Digital Government

Future-focused governments must embrace and adopt digital transformations in order to thrive. Odigm’s deep expertise in artificial intelligence, quantum computing, blockchain, data science, agile, human-centered design, IT architecture, and digital product and service innovation enables governments to meet their public sector digitization challenges head-on.

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Infrastructure

Massive infrastructure projects challenge governments, transportation authorities, real estate developers, and engineering and construction firms worldwide. Our infrastructure consulting team enables clients to build, advance, and move by optimizing infrastructure development, cities, and the movement of people and goods.

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Healthcare System & Services

The health care industry is facing transformational change. Odigm helps health care payers, providers, systems, and services develop new initiatives to reposition and reimagine their organizations for the future, and to thrive.

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Education Sector

Educational institutions face strong headwinds and must overcome a deepening racial and socioeconomic achievement gap and disrupted learning experience for nearly 1.6 billion pandemic-affected students globally.

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Climate Risk

Climate change is here, and we are experiencing its effects through increasingly frequent heatwaves, floods, and fires that are costing lives, impacting economies, and damaging natural ecosystems.

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Our approach

Innovation

Nations that innovate excel at job creation, entrepreneurship, talent, and ecosystems. But unleashing innovation requires significant investment and streamlined bureaucracy. We have capabilities to work with governments to develop comprehensive, long-term strategies such as creating National Innovation Center, a hub for advances and opportunities in Industry 4.0 technologies.

Financial Inclusion

When financial services are readily accessible, whole populations can improve their lives and open new doors. Yet 1.7 billion adults are still unbanked. We use new lenses such as behavioral economics and geospatial mapping to understand why people don’t, or can’t, use certain products, and to figure out how to build better solutions.

Public-Private Partnerships

How can the government and the private sector work together to drive better outcomes? We look at the factors that make or hinder successful partnerships, such as regulatory systems, institutional support, and the climate for foreign direct investment. Then we design solutions like an Investment Accelerator model to spark interest from private companies and spur collaboration.

Acquisition Excellence

Growing supplier margins paired with budget pressures have reconfigured the defense supply chain. Our defense consulting teams bring powerful tools and approaches as well as deep insights into supplier economics drawn from more than 200 projects to help government agencies boost their procurement prowess.

Digital Innovation

We help defense and security organizations sharpen their competitive advantage by deploying the right digital solutions. These solutions enable them to supercharge their operational efficiency and to harness data analytics so that they can make better and more effective business decisions.

200+
Dedicated industry experts around the globe
600+
Healthcare engagements over the past decade
Transformation

Public sector transformations equip organizations with the right delivery models to realize their vision and achieve stakeholder buy-in, as well as the communication strategies necessary to support the transformation journey.

Citizen Experience

Citizens using public services can’t just surf away as the government is the only game in town. However, a bad citizen experience with a public agency can have more serious repercussions. It could lead to a citizen missing out on crucial care services or facing fines or penalties for missing payment deadlines.

Digital & Analytics

Work with government agencies to achieve even greater potential through use of data, analytics and cutting-edge solutions, including generative AI and Cloud-native tools. Embracing new technologies such as AI and blockchain is only part of successful digital transformation in the public sector.

Government Operations & Productivity

Elevate government performance to achieve ambitious program goals and transform operations by deploying a holistic approach across people, process, and technology. The right operating model can change all that.

Reinvesting in Economies

Support government agencies around the world to deliver sustainable and inclusive economic growth that strengthens local workforce and competitiveness. At all levels, public sector institutions can do more with less.

Talent & Capabilities

Talent is one of government’s greatest assets, particularly in the digital age. Odigm works with public sector clients to develop world-class people and organizational capabilities, build agile organizations, support leadership development, manage change, and undertake HR transformations.

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Client results

Explore our success stories to see how we have helped businesses like yours overcome challenges and achieve tangible results.